Documents Chapter 5: Service Processes. Generally classified according to who the customer is: äFinancial...

Slide 1Chapter 5: Service Processes Slide 2 Generally classified according to who the customer is: äFinancial services äHealth care A contrast to manufacturing A service…

Documents Chapter 5: Service Processes 1 / 24. Generally classified according to who the customer is:...

Slide 1Chapter 5: Service Processes 1 / 24 Slide 2 Generally classified according to who the customer is: äFinancial services äHealth care A contrast to manufacturing A…