MBAProject PROJECT TITLE ͞Standard performance appraisals Practices In Banks͟ STUDENT NAME Huma Hafeez Khan REGISTRATION # 1552-308-056 SUPERVISED BY MR.RAJA RUB NAWAZ…
1. Providing Great Service: The Gaps ModelGaps Model of Service QualityExpected ServicePerceivedServiceCUSTOMERCOMPANYCustomerGapGap 1Gap 3Gap 2ExternalCommunications toGap…