Documents 1 Information Technology Service Quality – How does yours measure up? Jane McGuire Strategic...

Slide 1 1 Information Technology Service Quality – How does yours measure up? Jane McGuire Strategic Planner Office of the CIO UNM Slide 2 2 Today’s Topics Quality Service…

Documents SOM Notes

III SEMESTER BA9189 SERVICE OPERATIONS MANAGEMENT ERVICE OPERATIONS MANAGEMENT REGULATION 2009 SYLLABUS UNIT – I INTRODUCTION 9 Importance and role of Services -Nature…