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The Relationship between Customer Satisfaction and Service Quality: a study of three Service sectors in Umeå. AUTHOR: SUPERVISOR: JENET MANYI AGBOR JESSICA ERIKSSON Student…

Documents Case 10_office Depot, Inc - 2011

UNIVERSITI TEKNOLOGI MALAYSIA INTERNATIONAL BUSINESS SCHOOL SKUDAI CAMPUS MASTER OF BUSINESS ADMINISTRATION STRATEGIC MANAGEMENT (MRC 2213) NAME OF LECTURER: DATO’ DR.…