1. 9-1 Management of Quality Management of Quality- Dimensions and process . 2. 9-2 Management of Quality Quality Management What does the term quality mean? Quality is the…

1. 9-1 Management of Quality Management of Quality- Dimensions and process . 2. 9-2 Management of Quality Quality ManagementQuality Management • What does the term quality…

Slide 1 9-1Management of Quality CHAPTER 9 Management of Quality Slide 2 9-2Management of Quality Quality Management  What does the term quality mean?  Quality is the…

Slide 1 9-1Management of Quality William J. Stevenson Operations Management 8 th edition Slide 2 9-2Management of Quality CHAPTER 9 Management of Quality McGraw-Hill/Irwin…

Slide 1 Management of Quality McGraw-Hill/Irwin Operations Management, Eighth Edition, by William J. Stevenson Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights…

Slide 1 Chapter 9 Management of Quality Slide 2 Chapter 9: Learning Objectives  You should be able to:  Define the term quality as it relates to products and as it…

Slide 1 Management of Quality Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill…