W Upon completion of this course, you will be able to: Know basic knowledge about IPTV Solution. 2 Chapter 1 Introduction Chapter 1 Introduction Chapter 2 System Structure…
Slide 1www.lrjj.cn Focus on Service Process Chapter 5 Slide 2 www.lrjj.cn Chapter Objectives 1.Discuss the stages of operational competitiveness. 2.Appreciate the relationship…