Background and Capabilities December 2012 Who we Are Veteran Owned Small Business founded in 2008 Results focused strategy and technology firm serving the public…
1. Company Overview 2. Mobile is Disrupting all Industries Transportation Media Finance Communication Hospitality Loyalty 3. Companies are looking to transform their business…
Slide 1LECTURE 2 ITILv3 Introduction and Overview SERVICE Strategy SERVICE Design Slide 2 Introduction & Overview What is ITIL? What about v3? …
Slide 1 MEETING THE DEMANDS OF AN ON DEMAND WORLD Slide 2 Collaborative Business Management CRM S&OP DEMAND MANAGEMENT INTEGRATION Slide 3 Why Is It Important to Develop…
Service Parts Planning (An Overview) By Amit Kumar Singh Service Part Planning Business Need Repair service operations need service parts planning systems to ensure that…
Slide 1 Delays and Waiting in Healthcare Slide 2 Queueing Systems in Healthcare Many healthcare related systems have important queueing subsystems that must be managed –ED…
MEETING THE DEMANDS OF AN ON DEMAND WORLD Collaborative Business Management CRM S&OP DEMAND MANAGEMENT INTEGRATION Why Is It Important to Develop A Collaborative Business…
LECTURE 2 ITILv3 Introduction and Overview SERVICE Strategy SERVICE Design Introduction & Overview What is ITIL? What about v3? Key Concepts Service Management &…