mPortal_Company_Overview 2

Company Overview

Mobile is Disrupting all Industries

Transportation Media Finance

Communication Hospitality Loyalty

Companies are looking to transformtheir business with mobile apps…

Source: Mendix Benchmark Survey Report

Yet 71% are behind on delivery.

mPortal helps companies extend their business to mobile and other connected devices with innovative apps and services.

Comcast My Account

Time Warner Cable MyTWC

GENBANDSmart Office

Bright House NetworksTV Explorer

Lowered op-ex with self-care options, including troubleshooting, account management and real-time tracking of technician visits.

Reduced customer care costs and increased on-time bill pay, while cross-promoting other apps.

Increased business productivity across geographies by extending UC to smartphones and tablets.

Made it easier for users to discover and watch TV & movies, while offering new content and pushing ads.

We deliver real ROI to customers.

Let us connect you withamazing experiences.We provide end-to-end mobile strategy, design and delivery services for communication, collaboration, media, customer care, field service apps and more.

mPortal Services – What We Do

STRATEGIZE DEVELOPDESIGN

LAUNCH HOSTMANAGE

STRATEGIZESuccessful execution starts with a sound strategic plan that addresses both the business and technical aspects of a project, and moves on through a process of activities, operations and releases.

Our specialized strategy and insight team works closely with the customer’s internal resources through all these phases in order to meet a mutual goal — a successful outcome as defined by the customer.

Users have come to expect a concise, intuitive, and visually appealing mobile experience. Designing the most effective mobile experience is every bit as important [if not more important] than the underlying development and technology.

Our team of interactive design experts works closely with both our customers and our developers on every structural and design element, optimizing around the needs of the end user.

DESIGN

Our Agile development team will work to design a solution that fits any need and that can integrate with any back-end system – or, create a new system altogether. Regardless of how beautiful the app looks, the backbone of any successful mobile solution is having properly designed and functioning middleware and backend systems, that ultimately results in a successful commercial launch.

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DEVELOP

The first few weeks after a mobile launch is a critical time period that can make or break the successful launch of a mobile application.

Once the application is out the door, it needs to be quickly analyzed to determine if the “product” is addressing the stated goals, and adjust the mobile strategy and roadmap as needed.

LAUNCH

MANAGEWe maintain mobile solutions for many of our customers, utilizing our 24x7 Operations team to uphold solution availability at or above service level targets.

Using a variety of proprietary and open source tools, we monitor not only the availability of the hardware and software, but also connectivity from multiple global locations and business transaction throughput.

CLOUD HOSTINGmPortal partners with Amazon Web Services to provide cloud-based compute, storage, and networking resources. Solutions can be as simple as a single virtual machine, scaling up to large fault tolerant and geo-redundant configurations in any global location.

Our solutions are designed to meet our customer’s particular requirements for availability, throughput, and security. A number of secure methods, including one- and two-way SSL and VPN-based channels are used to interface with the customer’s back-end systems.

Click here to view our Customer Portfolio

Click here to view ourDetailed Design Methodology

®

mPortal, founded in 2000, designs and develops mobile apps and services that focus on providing a superior end user experience.

Our mobile solutions are targeted at organizations who are looking to transform their business into the digital era, by extending legacy processes across smartphones, tablets and other connected devices.

Our customers to date include many of the world’s leading companies such as AT&T, Bright House Networks, Cablevision, Comcast, Cricket Communications, Cox Communications, Disney Mobile, GENBAND, Mobile ESPN, Reliance Infocomm, TELUS, TV Guide, Time Warner Cable, and Verizon Wireless.

About Us

7900 Westpark Drive, Suite A120 McLean VA, 22102 | 703.852.9600 | www.mPortal.com

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