Folie 1 Steffen Scheuing SAP Deutschland AG & Co KG IT Service- management mit SAP Folie 2 Systemdemo IT Servicemanagement Management Reporting zu ITIL Prozessen Folie…
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1. “Immediate, expert technical support for off-the-shelf software and mobile devices” World Class Support by theITSupportCenter “Immediate, expert technical support…
1. Technology Directorate March 2015 Service Management Success Story 2. •Strategic objectives and goals aligned to overall strategic business goals and objectives •Continuous…
Slide 1 Service Management Status 99th ACCU Meeting Wednesday, March 6, 2013 Change Management Event Management Knowledge Management Service Level Management Problem Management…
Slide 1 Service Management Status 99th ACCU Meeting Wednesday, March 6, 2013 Change Management Event Management Knowledge Management Service Level Management Problem Management…