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1. How Does YOUR Service Desk Stack Up? The Seven Most Important Performance Indicators for the Service Desk By Jeff Rumburg and Eric Zbikowski Managing Partners at: Introduction…

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1. How Does YOUR Service Desk Stack Up?The Seven Most Important Performance Indicators for the Service Desk By Jeff Rumburg and Eric ZbikowskiManaging Partners at:IntroductionToday’s…

Documents Service Desk Seven Important Kpis

How Does YOUR Service Desk Stack Up? The Seven Most Important Performance Indicators for the Service Desk By Jeff Rumburg and Eric Zbikowski Managing Partners at: Introduction…