1. The customer experience: reliability, cost, travel times, safety, comfort … Juan Carlos Muñoz, Juan de Dios Ortúzar, Nigel Wilson and Sebastián Raveau Bus Rapid Transit…
M. Dell’Orco1- R. Di Pace2– M. Marinelli1-F. Galante3 1 Technical University of Bari - Italy, EU 2 University of Salerno - Italy, EU 3 University of Napoli “Federico…