Jennifer Abrams

1. Margaret Alcorn November 2013 2. No-one comes to school hoping to do a bad job Telling someone what they are doing wrong does not lead to improvement Blame…

Slide 1IFTA/IRP Audit Workshop Improving your Audit Process IFTA/IRP Opening Conference Slide 2 Presenters Kristie Zanis – New Hampshire Bob Weber – Connecticut Don Williams…

Slide 1IFTA/IRP Audit Workshop Improving your Audit Process IFTA Closing/IRP Exit Conference Slide 2 Presenters Kristie Zanis – New Hampshire Bob Weber – Connecticut…

1.Using Assertiveness to communicate with power and get your ideas heard 12. AscendentLeadershipPractice Profile } Leadership development} Team effectiveness} Emotional…

Slide 1 Using Change Theory to Increase Patient Adherence Carol Lee, MSW, LCSW & Julie C. Wood, RN, MSN, CNS, CHFN Slide 2 We may have the best doctors, the newest techniques…

Slide 1 Crucial Conversations Tools for Talking When Stakes are High Presented by Adena Fritz June 9, 2009 NPMA Harbour Lights Chapter Slide 2 About the Book New York Times…

Slide 1 Based on the work of Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, Michael Fullan, Jeffrey Glanz, Rick DuFour, Linda Darling Hammond, Connie Moss, Susan…

Crucial Conversations in Relation to Norming Crucial Conversations in Relation to Norming Jeffery Holmes Nichesa Jones Ryan LaMantia Amber Parker Brief overview Crucial Conversations…

Crucial Conversations Adapted from  Crucial Conversations Tools For Talking When Stakes Are High Kerry Patterson, Joseph Grenny, Ron Mcmillan, and Al Switzler McGraw-Hill…