Crucial Conversations Adapted from Crucial Conversations Tools For Talking When Stakes Are High Kerry Patterson, Joseph Grenny, Ron Mcmillan, and Al Switzler McGraw-Hill Companies, New York, 2002. ISBN 0-07-140194-6 CEU code 05109wb .1 CEU Your Moderator Today is Karen Tobias VP of Professional Development NMA Headquarters 2210 Arbor Blvd. Dayton, OH 45439 937-294-0421 E-mail: [email protected]
Crucial Conversations. Adapted from Crucial Conversations Tools For Talking When Stakes Are High Kerry Patterson, Joseph Grenny, Ron Mcmillan, and Al Switzler McGraw-Hill Companies, New York, 2002. ISBN 0-07-140194-6. Your Moderator Today is Karen Tobias - PowerPoint PPT Presentation
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Transcript
Crucial Conversations
Adapted from Crucial Conversations Tools For Talking When Stakes Are High
Kerry Patterson, Joseph Grenny, Ron Mcmillan, and Al SwitzlerMcGraw-Hill Companies, New York, 2002.ISBN 0-07-140194-6
CEU code 05109wb .1 CEU
Your Moderator Today is Karen TobiasVP of Professional Development