1. Thursday, February 27PATIENT-CENTRED CULTURE: HOW TO GET IT AND WHAT TO AVOID: AN EXPERIENCE OF THE NHS Robert Francis QC Serjeants’ Inn Chambers 85 Fleet Street London…
Slide 1 Slide 2 Developing a safety culture Introduced by Dr David Gozzard, Associate Medical Director, MIAA Slide 3 Assessing Organisational Culture Dame Elizabeth Fradd,…