Slide 1Chapter 12.2-15.2 Slide 2 Eight Steps to a Sale 1. Preparation 2. Approach the Customer 3. Determine Needs 4. Present the Product 5. Overcome Objections 6. Close the…
Chapter 12.2-15.2 Eight Steps to a Sale Preparation Approach the Customer Determine Needs Present the Product Overcome Objections Close the Sale Suggestions Relationship…