Slide 1Service Driven Success Part I Slide 2 Youll discover: How Service Excellence can Drive your Success Life Time Value of a Customer Systems that can help improve your…
Slide 1Service Quality and Design David Ward-Perkins SKEMA Business School [email protected] Slide 2 Seminar objectives To understand: the particular nature of…
1. eBooks/eReaders WHERE ARE WE? WHERE ARE WE GOING? Ted 2. Restaurant example 3. From our AzLA President “Within the next decade we may see the demise of print books.”…
1. RELATIONAL DATABASE + YOU WHY IT MATTERS 2. BEFORE WE GET STARTED… • Having technical difficulties? Use the Q&A dialog box to let us know.If we can’t help you…
Slide 1 Stocks and The Stock Market Slide 2 STOCKS What is a stock? Why do we need a stock market? Where do stocks come from? Why do people buy and sell it? Slide 3 Determining…
BUSINESS RELATIONSHIPS Establish and maintain business relationships SITXMGT501 Session 6 : Key Performance Indicators Review from last week Last week we discussed: Organisational…
Slide 1 8 2-Question in a paper is: i.True ii.False 1- An electronic switch is: i. On ii. Off 3- A specific product is: i.Good ii.Defective Click Examples: Scale : Measurement…