1. Introducing 2. What are people doing online now? 3. How is health policy changing? 4. The patient experience is the most powerful lever here - and will be used for service…
1. “We will also encourage more widespread use of patient experience surveys and real-time feedback. We will enable patients to rate services and clinical departments according…
1. Patient Opinion in the West Midlands James Munro 2. Thepatient experienceis the most powerful lever here - and will be used forservice improvement Lord Darzi, June 2008…