1. 2. Hello 3. Meet 4. Learn 5. Fun 6. So… 7. Share 8. Ask 9. Imagine 10. Cake 11. Promise 12. Do 13. Patient and carer feedbackis moving centre stage 14. We will also…
1. Patient Opinion in the West Midlands James Munro 2. Thepatient experienceis the most powerful lever here - and will be used forservice improvement Lord Darzi, June 2008…