Slide 1 Slide 2 Slide 3 Do you have workers who may have a grudge? Think like an individual that would like to harm your operation. Slide 4 Carol Lorenzen Ph.D. Mary K. Hendrickson…
Slide 1Customer Service Slide 2 Goal: To improve/resolve the issue at hand* *Not necessarily to “fix” the person What is the Goal of Customer Service? Slide 3 What…
Slide 1 Outbreak Alert and Response Systems: a review February 2004 Ayana Yeneabat, MD, MPH Epidemiologist, WHO Slide 2 What is an outbreak? A public health emergency! A…
Slide 1 Slide 2 Slide 3 ● Do you have workers who may have a grudge? ● Think like an individual that would like to harm your operation. Slide 4 Slide 5 By the end…