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Technology AgileLIVE Webinar: Adding UX Value to Agile Development

1. Adding UX Value to Agile Development: Creating Applications Customers LoveJeffrey Hammond Vice President, Principal Analyst Forrester Research, Inc.David Clark Vice President,…

Technology Understanding the API Economy - How Your Business Can Benefit from APIs

1. Understanding the API Economy: How Your Business Can Benefit From APIs Presenters:Randy Heffner Forrester ResearchAdam DuVander SendGrid Date: 12/11/13 2. Housekeeping…

Technology OpenText Forrester Compelling Experiences Webinar-June 26, 2013

1. Copyright © Open Text Corporation. All rights reserved. Creating Compelling Experiences That Resonate Part 2 in a 3-Part Series on The Art of the Customer Experience…

Business Marketing Automation - Beyond Customer Acquisition

1.Marketing Automation – Beyond Customer Acquisition2. Today’s PresentersLaura RamosAtri ChatterjeeVice President & Principal Analyst Forrester Research, Inc.CMO…

Technology Best Practices for an Effective Innovation Process: Mindjet Webinar with guest Speaker Chip Gliedman...

1.Best Practices for an Effective Innovation Process From Ideas Through ExecutionNovember 13, 20132. About the Speakers 3. Problems and Opportunities3TOP BUSINESS ISSUESGrow…

Business Ensure Application Quality with Vendor Management Vigilance

1. Stephanie Moore Vice President and Principal Analyst Forrester Research, Inc Ensure Application Quality with Vendor Management Vigilance 2. CAST Confidential 2 Speakers…

Business Forrester, LiveOps, and MindTouch On The Future of Customer Service

Template guide for slide content Emerging Trends and Technologies in Customer Service 1 Art Schoeller Vice President and Principal Analyst, Forrester Research Making Leaders…

Business Buid proces skills up and down your organisation

1. © 2010 Forrester Research, Inc. Reproduction Prohibited1 © 2009 Forrester Research, Inc. Reproduction Prohibited Build Process Skills Up And Down Your Organization To…

Technology Serving The Perpetually Connected Customer

1. Serving The Perpetually Connected Customer Melissa Parrish Research Director Principal Analyst @MelissaRParrish 2. Agenda› What are perpetually connected customers’…

Technology Never Say “I Don’t Know” to Your CIO - Why Unified Monitoring is the Only Approach for Modern....

1. You Never Want to say “I Don’t Know” to your CIO Without Unified Monitoring you may have to! Michael Shannon Deployment Architect, ZenossDeepak Kanwar Marketing…