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reference experience

Documents EXcellence in eReference Heather Lausten, Dana Shreve, Dave Wildermuth Grand Canyon University Nov.....

Slide 1eXcellence in eReference Heather Lausten, Dana Shreve, Dave Wildermuth Grand Canyon University Nov. 15, 2013 Slide 2 Introductions Heather Lausten ~Curriculum Librarian…

Education Social Media Impacts on ICT Teams - Connected government 2013

1. Social media impacts on ICT teams When agency business areas start officially using social media what does it mean for their ICT teams?Connected Government 25 July 2013Craig…

Education Social media impacts - Technology in Government Conference, Connected Gov stream

1. Social media impacts on ICT teams Craig Thomler Gov 2.0 Advocate Managing Director Delib Australia When agency business areas start officially using social media what…

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1. An Operational View of the Information Commons Lessons Learned froma Year of Service Vicki Mills, Undergraduate Services Librarian Maliaca Oxnam, Engineering Librarian…

Documents An Operational View of the Information Commons Lessons Learned from a Year of Service Vicki Mills,.....

Slide 1 An Operational View of the Information Commons Lessons Learned from a Year of Service Vicki Mills, Undergraduate Services Librarian Maliaca Oxnam, Engineering Librarian…

Documents Merging Traffic: Planning for and implementing a combined reference and access services desk Tom...

Merging Traffic: Planning for and implementing a combined reference and access services desk Tom Burns, Research & Instruction Librarian, UMKC [email protected] Melanie…

Documents eXcellence in eReference

Customer Service in eReference eXcellence in eReference Heather Lausten, Dana Shreve, Dave Wildermuth Grand Canyon UniversityÂ Nov. 15, 2013 Introductions Heather Lausten…