1. Design Methods forSynthesis & IdeationService Jam LA 2013 // Christina Tran 2. SERVICE DESIGN METHODSDoing, not talking.Showing, not telling.Processes, not artifacts.…
1. Good afternoon.Patrick T Quattlebaum | @ptquattlebaum 2. Rail Europe Experience MapGuiding Principles People choose rail travel because it isRail booking is only one part…
1. EXPERIENCEAS STRATEGYJamin Hegeman@jaminMarch 31, 2012 |CSPA 2. What is an experience? 2 3. 3 4. 4 5. e experience is more thanthe design of the interface. 5 6. Experience…
1. Design Methods forSynthesis & IdeationService Jam LA 2013 // Christina Tran 2. SERVICE DESIGN METHODSDoing, not talking.Showing, not telling.Processes, not artifacts.…
Slide 0 Enterprise Thinking: How to do Business Better, Faster and Cheaper SPCS, NYU - Spring 2011 with David A. Goldsmith Student: MA, Marketing Manager at Overview of my…