The most comprehensive coverage of Operations Management. Must see presentation for every Leader, Manager and Student. Contains the following 17 chapters in detail. Intro.…

7 User Research Methods to Cover Every Corner.

Presented at UXPA Boston May 2014, Interaction S.A. (Recife, Brasil) November 2013 and Intuit (Mountain View, CA, USA) October 2013; earlier version given in 2013 in NYC…

slides from my workshop on Design Research for Everyday Projects

This presentation was given during the EuroIA 2009, by Adam Cox and Martijn Klompenhouwer. It is and edited version. The images used during the actual presentation have since…

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A webinar presentation co-hosted by Dan Karleen and Paul Baker for Academic Impressions, April 2007.

General Concepts