Documents Quality Function Deployment

Working Paper Series The Role of QFD in Capturing the Voice of Customers Mr. David Ginn Professor M. Zairi Working Paper No 05/33 September 2005 The working papers are produced…

Documents Quality Function Deployment

Working Paper Series The Role of QFD in Capturing the Voice of Customers Mr. David Ginn Professor M. Zairi Working Paper No 05/33 September 2005 The working papers are produced…