Documents Beyond LibQUAL+ ® : Effective, Sustainable, and Practical Assessment Other tools: ClimateQUAL ®,.....

Slide 1 Beyond LibQUAL+ ® : Effective, Sustainable, and Practical Assessment Other tools: ClimateQUAL ®, MINES for Libraries ®, annual statistics Other approaches: Return…

Documents ARL Statistics and Measurement Program Effective, Sustainable and Practical Assessment Martha...

ARL Statistics and Measurement Program Effective, Sustainable and Practical Assessment Martha Kyrillidou Director, ARL Statistics and Service Quality Programs Association…