Business Itsmf successful itsm transformation v 1 - 28-11-2013

1. Successful ITSM Transformation Using EA & Kotter’s 8 step Process for Organisation Change Management Sukumar Daniel Managing Consultant, Action Research FoundationitSMF…

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JUNIOR RASHID SHAFEER CS 7 â 7509 YCET CONTENTS EVOLUTION OVERVIEW PROMISES AND POTENTIAL REALITY ANALYSIS CONCLUSION REFERENCES EVOLUTION OF ST-WBS Challenge to minimize…

Documents JUNIOR RASHID SHAFEER CS 7 – 7509 YCET CONTENTS o EVOLUTION o OVERVIEW o PROMISES AND POTENTIAL o....

JUNIOR RASHID SHAFEER CS 7 â 7509 YCET CONTENTS EVOLUTION OVERVIEW PROMISES AND POTENTIAL REALITY ANALYSIS CONCLUSION REFERENCES EVOLUTION OF ST-WBS Challenge to minimize…