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Chapter – 4: Different techniques for TQM: Benchmarking Dr. Shyamal Gomes Introduction: When an organization / company want to maintain a level of quality that satisfy…

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INTEGRATION Sl# Inputs Tools & Techniques Outputs 1 Develop Project Charter: The process of developing a document that formally authorize a project or a phase and documenting…

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Technical Report CMU/SEI-92-TR-012 ESC-TR-92-012 Issues in Requirements Elicitation Michael G. Christel Kyo C. Kang September 1992 Technical Report CMU/SEI-92-TR-12 ESC-TR-92-012…

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ISO 9000 series QFD: Quality Function Deployment MST326 lecture 4 02 February 2007 MATS324/iso9000-qfd.ppt Drivers for Quality Management • fundamental foundation for effective…