Education Quality

Lesson 13 â Introduction to Quality Copyright â Harland E. Hodges, Ph.D 13-1 13 - 1 Lesson 13 Introduction To Quality quality is the ability of a product or service to…

Documents Lesson 13 Introduction To Quality

Lesson 13 Introduction To Quality quality is the ability of a product or service to consistently meet or exceed customer expectations . Industrial revolution - smaller jobs,…