1.URAC’sPatient Centered Health Care Home (PCHCH)Practice Achievement Program This material is the property of URAC. Any use of this material is subject to copyright and…
� INTRODUCTION Do you know that organisations which place priority on giving quality products and services to their customers not only survive in the market place but flourish?…
Slide 1 Quality Management January 2012Quality Management1 Slide 2 QM – Philosophy & Concepts The Total Quality Approach Quality and Global Competitiveness Strategic…
Slide 1 Six Sigma, Lean, Just-in-Time, International Quality Standards and Awards January 2012 1 Quality Management Sig Sigma January 2012 Quality Management 2 Six Sigma…