1. www.pwc.com/us/retailandconsumer www.kantarretail.comRetailing 2020:Winning in apolarized world 2. PwC and Kantar Retail are pleased to present Retailing 2020, a follow-up…
1. PwC’s Experience Radar 2013: Learning from the mortgage lending industry www.pwc.com Lock in loyalty Coming to terms with the new borrower’s needs 2. Contents A time…
1. ExperienceRadar 2011Insights for the US retail industryLocating the sourcesof value behind trulyexceptional customerexperiencesNovember 2011 1volume 2. Experience mattersEconomic…