Underwriters Laboratories Inc. ISO/TS 16949 Customer Specific Requirement Mapping Tool - 4/26/2004 Instructions for Use: Please complete the following form, one per site,…
1. 2. The Five-Point Usability CheckupCould your site pass the test? Jen ModarelliPrincipal, B2B Strategist [email_address] Robin Stevens Director, User Experience [email_address]…
DECISION MAKING UNDER UNCERTAINTY PROBABILITY It is a numerical measure of the likelihood that an event will occur. It is the quantification of uncertainty. Business decisions…
Organizational Buying Process What is Value ? May not be tangible Value is PERCEIVED by the buyer Can enhance value by: ± Packaging ± Support services ± Reliability ±…