1. Service Innovation CourseInnovation in public services IAN MILES[email_address] MIoIR, University of Manchester 2. Drawing onhttp://www.step.no (and other MIoIR work)…
1. Service Innovation CourseInnovation in public services IAN MILES[email_address] MIoIR, University of Manchester 2. Why is this important? Public sector is a huge area…