1. Why do we need Organizational Change Management (OCM)? 2. Signs that you need structured change management Your corporate culture cannot easily change to keep ahead…
Slide 1Call Recording Made Easy Presented by Barbara Courneya National Director of Contact Center Technology Avaya Certified Contact Center Expert 800-431-1333, Ext. 6253…
1. Why do we need Organizational Change Management (OCM)? 2. Signs that you need structured change management Your corporate culture cannot easily change to keep ahead…