Documents 4 th International JISC/CNI Conference Service Quality Assessment in a Digital Library Environment.....

Slide 1 Slide 2 4 th International JISC/CNI Conference Service Quality Assessment in a Digital Library Environment Service Quality Assessment in a Digital Library Environment…

Documents 1 Project web site Evaluating Library Service Quality: Use of LibQUAL+ IATUL Kansas City, MO June....

Slide 11 Project web site www.arl.org/libqual/ Evaluating Library Service Quality: Use of LibQUAL+  IATUL Kansas City, MO June 2002 Julia Blixrud Association of Research…