DOCUMENT RESOURCES FOR EVERYONE
Documents tagged
Business Social meets crm federated press september 28, 2011

1. SOCIAL MEDIAMEETS CRMReinventing Customer Service Hessie JonesSeptember 28, 2011 2. Traditional Channels The institutions traditionally defined and controlled the Brand.But…

Business Social CRM and One Agenda - Martin Hill Wilson at SCRM13 Brussels

1.Social CRM & One AgendaSocial CRM and One Agenda © Brainfood Consulting Ltd 20132. Agenda Why Marketing, Sales and Service is the wrong way to organise customer engagement…