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Documents The worlds libraries. Connected. Working with Rude Patrons: 24/7 Reference Coop Policies Best...

Slide 1The worlds libraries. Connected. Working with Rude Patrons: 24/7 Reference Coop Policies Best Practices in Virtual Reference Susan McGlamery and Wren Spangler 24/7…

Documents Utilizing Your Student Assistants Capabilities STUDENT ASSISTANTS 2.0.

Slide 1 Slide 2 Utilizing Your Student Assistants Capabilities STUDENT ASSISTANTS 2.0 Slide 3 History Our Profession has been using Student Assistants since the 1800s Increasing…

Education Advanced Virtual Reference Training

1. AdvancedVirtual Reference Training Don BoozerKnowItNow24x7 Coordinator 2. This Afternoon's AgendaIntroduction 3. Google & Wikipedia: Dealing with the 400-Pound…

Education Advanced Virtual Reference Training

1. Advanced Virtual Reference Training 2. Don Boozer KnowItNow24x7 Coordinator [email protected] 3. Today’s Agenda • Efficient use of Google and Wikipedia • Refresher…

Education Advanced Virtual Reference Training

PowerPoint Presentation Advanced Virtual Reference Training Don Boozer KnowItNow24x7 Coordinator 1 Todayâs Agenda Introduction Google & Wikipedia: The Right Tool for…

Documents © Copyright 2009 DifficultPeople.org & MetaCoach LLC Successful Encounters: Tips for Challenging...

Slide 1 © Copyright 2009 DifficultPeople.org & MetaCoach LLC Successful Encounters: Tips for Challenging Situations Slide 2 © Copyright 2009 DifficultPeople.org &…

Documents Boone Tree Library Association Member Survey 09-12-2005.

Boone Tree Library Association Member Survey 09-12-2005 What topics would you like Boone Tree meeting speakers to address? technology issues Things that pertain to elem.,…

Documents Managing Difficult Patrons with A LE@D Course Tips and Highlights from.

Managing Difficult Patrons with A LE@D Course Tips and Highlights from Objectives: Apply a variety of communication techniques to positively manage various problem patron…