Slide 1Managing Waiting Lines Slide 2 Slide 3 Lines and Waiting Every day I get in the queue, that waits for the bus that takes me to you … Pete Townshend, Magic Bus Slide…
Managing Waiting Lines Learning Objectives Describe how queues form. Apply Maister's two âlaws of service.â Discuss the psychology of waiting. Describe the essential…
Managing Waiting Lines Lines and Waiting âEvery day I get in the queue, that waits for the bus that takes me to you â¦â Pete Townshend, Magic Bus Learning Objectives…