1. Filipe Batista 2. 11/12/2009 2 3. First presentation program by Hewlett Packard in 1979 called Bruno First PC presentation program was VCN ExecuVision in 1982…
Slide 1 Service Operator SA-100-05-05 V2 October 2012 Slide 2 Workshop objective Understanding the importance of great Customer Service Making the Parmalat network the best…