Documents 11.1 © 2002 by Prentice Hall c h a p t e r 11 UNDERSTANDING THE BUSINESS VALUE OF SYSTEMS AND...

Slide 111.1 © 2002 by Prentice Hall c h a p t e r 11 UNDERSTANDING THE BUSINESS VALUE OF SYSTEMS AND MANAGING CHANGE Slide 2 11.2 © 2002 by Prentice Hall LEARNING OBJECTIVES…