DOCUMENT RESOURCES FOR EVERYONE
Documents tagged
Business Worst Customer Service

1. Bad Service: Hate It, Spread ItHow to increase customer satisfaction, with fewer reps, more analytics, more press and less money. 2. Robyn Tippins Co-founder, Mariposa…

Business Creating Excellent Customer Service Orgs

1. Bad Service: Hate It, Spread ItHow to increase customer satisfaction, with fewer reps, more analytics, more press and less money. 2. Robyn Tippins Co-founder, Mariposa…

Documents Graduate Attributes: Communication Listening. Food for thought ‘Talking is power’ ‘Listening.....

Slide 1 Graduate Attributes: Communication Listening Slide 2 Food for thought ‘Talking is power’ ‘Listening is caring’ ‘I like to listen. I have learned a great…

Documents CCN Learning Catalogue 2013

Course Catalogue 2013 Enhance Solutions to Improve Customer Service CCN Learning Resources We believe training is a process, not an event… Copyright © 2013 CCN Learning…