PICA Board Retreat - May 3, 2013

The 8095 Exchange: Millennials,Their Actions Surrounding Brands, and the Dynamics of Reverberation CONTENTS 2 8095 Research by Edelman and StrategyOne. Methodology: Research…

Word of Mouth D I G I T A L Let Customers Transform Your Marketing Table of Contents _____________________________________ How Important Is Customer Voice?.....................................................page…

TOTE-M Consumer Research Report on Loyalty, (Potential) Churn and Testimonials 2009.pdf

1. »»»»»»»»»» 2. 2.5x more often than local cityguides, 4x more often than onlinesites/reviews, and 10xoften morethan social media check-in sites. 3. People Rely…

Strength. Performance. Passion. Annual Report 2006 Holcim Ltd Strength. Performance. Passion. Holcim is more globally spread than any other building materials group and has…

1. Everybody Talks …and we don’t like what they’re saying. Overcoming negative press in today’s social environment.Presented by Andrea Hough 2. Social Media Changes…

1. Wish You Were Here! Social Consumer Engagement in the Cruise Industry Billy Cripe © BloomThink 2011 all rights reserved 2. CONTENTS MATURITY MODEL FOR SOCIAL CUSTOMER…

1.   2. Kluger & DeNisi (1996, 1998)   Mean d = .4 38% of the effects are negative Today’s program Introduction The challenge of feedback Positive Psychology Appreciative…

1. P E A R L S of W i S T E M . . . 2. P E A R L S of W i S T E M Project Overview . . . 3. PEARLS of WiSTEM PEARLS = Performance-based Education of Aviation and Real-Life…