Slide 1 Chapter 11: The Human Element in Operations Management Chapter 12: Total Quality Manufacturing TM 663 Operations Planning November 7, 2011 Paula Jensen Slide 2 IIE…
Slide 1 Slide 2 Chapter 9: The Corrupting Influence of Variability(continued) Chapter 10:Push & Pull Production Systems TM 663 Operations Planning October 31, 2011 Paula…