Keynote presentation delivered October 3, 2013 at Adaptive Path's Service Experience Conference.

Lightning talk from UX Lisbon, May 17, 2012

Audio of the presentation is available here: http://schedule.sxsw.com/2012/events/event_IAP13438

Only Good Touching Doing UX strategy and design in a multi-touchpoint universe Chris Risdon (@chrisrisdon), Paula Wellings (@paulawellings), Todd Wilkens What is a touchpoint?…

1. MOBILE BASED TICKETING PROCESS 2. Ticketing Process Travel plan – Enquiry Blocking ticket Purchasing ticket Mode of payment Authority to Travel Checking during Travel…

1. nfc Presented by SACHIN GAMIT 2. Introduction • NFC word stands for Near Field Communication• NFC is one of the latest wireless communication technologies. As a short-range…

Slide 1Where to go, top 10 fun things, and safety tips Submitted by Erika Guerra, Resident Assistant, University of the Incarnate Word Slide 2 It is hard choosing where to…

Slide 1The North American Aviation System Part 1 Standard 3 Objective 1 Slide 2 Air Transportation History Wright brothers first plane: 1903 Passenger travel on planes: 1919…

Slide 1Presented to the Big League Users Group by: Paul Covington Covington International Travel Maestro – the customer information system, CRM, and profile synch tool…

Slide 1Enjoy Europe Travel by Train! "Print at Home" User Guide – V3 UPDATED Version Slide 2 Summary IntroductionP 3 General principles of P@HP 4 - 9 How to book…