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Design 5 Things I Wish I Knew – A Service Design Journey

Keynote presentation delivered October 3, 2013 at Adaptive Path's Service Experience Conference.

Design Midwest UX '12: Mapping the Experience

As services become more interconnected across channels and devices—and more importantly across time and space—it’s becoming increasingly important to find ways to gain…

Economy & Finance UX Week 2011: Only Good Touching

Only Good Touching Doing UX strategy and design in a multi-touchpoint universe Chris Risdon (@chrisrisdon), Paula Wellings (@paulawellings), Todd Wilkens What is a touchpoint?…

Travel Vacation.com: The financial benefits of joining Vacation.com – the travel industry’s largest...

1.Presented by: Karin Viera, CTC2. Our Vision To strengthen Vacation.com’s dominant position asNorth America’s largest travel agency network by driving greater profitability…

Documents TTG Presentation

1.About UsThe Travel Tours Group is a leading travel group in India and Karnataka’s largest player in the category.For over three decades, we have been bridging the distance…

Documents Enjoy Europe Travel by Train! UK Rail with Rail Europe How to book in Euronet ? 1.

Slide 1 Enjoy Europe Travel by Train! UK Rail with Rail Europe How to book in Euronet ? 1 Slide 2 Summary Reminders on UK rail products Integration of “ATOC” range in…