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Documents Otrs Developer Book

OTRS 3.0 - Developer Manual OTRS 3.0 - Developer Manual Copyright © 2003-2010 OTRS AG René Bakker, Hauke Böttcher, Stefan Bedorf, Shawn Beasley, Jens Bothe, Udo Bretz,…

Documents Otrs Developer Book

OTRS 3.0 - Developer Manual OTRS 3.0 - Developer Manual Copyright © 2003-2010 OTRS AG René Bakker, Hauke Böttcher, Stefan Bedorf, Shawn Beasley, Jens Bothe, Udo Bretz,…

Technology Otrs guide

1. OTRS Helpdeskprepared by : OST Team 2. OTRS●OTRS Help Desk, ITIL V3 compliant ITService Management (ITSM) solution OTRSITSM and all OTRS extensions are publishedunder…