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1. Simon Mainwaring, Session 1PRESENTED October 9 2012 2. Simon Mainwaring, Session 2PRESENTED October 9 2012 3. Pinterest• Have Descriptive Video Pins/Pinboards• Keep…

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Slide 1 Simon Mainwaring, Session 1 PRESENTED July 5 2012 High Tech & Telemarketing Source: 2012 American Express Global Customer Service Barometer Return on Customer…