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1. Customer Delight Not CustomerSatisfaction, but... 2. It Starts At The Top Who is the champion for theCustomer Delight initiative? Organizations have: Visionaries Leaders…
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Nonprofit Prophet The Ten Star Chapter Volume 1, No. 2 P. O. Box 17132, Memphis, TN 38174-0386 February 2013 Thursday, February 7th CBU, Thomas Center, 11:30am - 1:00pm To…