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Data & Analytics Process mining and lean

Slides used for the workshop delivered during the Process Mining Camp 2014, where we made an effort to identify the touch points between Process Mining and Lean Management…

Design Harnessing the Value of UX

Presentation from the 2014 Product, Customer and User Experience Summit in Chicago on June 16, 2014. The presentation discusses the context for UX as strategy, provides an…

Leadership & Management Working Better Together: Characteristics of Productive, Creative Organizations

A presentation on the common characteristics of productive and creative organizations based on observing a wide variety of organizations and team structures over my career…

Design Croll lean analytics workshop (3h) - lean ux nyc april 2014

How to use data to build a better business faster. Based on the book Lean Analytics, this presentation looks at startup metrics and offers a framework for deliberate growth…

Design Fight for Delight: Start Your Design Revolution

Intuit Innovation Leader Ben Blank shared tips for designers on how to make an impact in their organization at SXSW Interactive 2014. Follow Ben (@BlankBen) and Intuit (@IntuitInc)…

Documents ch09

Product Concepts 9 chapter Prepared by Deborah Baker Texas Christian University ©2002 South-Western 1 Chapter 9 Version 6e Learning Objectives 1. Define the term product.…