1. Traditional Telephone Customer Service – Still Struggles to Satisfy 2. Survey Results Highlight Challenges Facing Customer Service The current economic crisis and the…
1. BUSINESS MODEL CHAPTER 4 2. LEARNING OBJECTIVES • What are the four components of an online business model? • Do firms compete on value propositions or value clusters?…
1. DIGITAL TRENDS 2. Hello! My name is Bart. 3. This is my daughter Merel. 4. I’m passionate about coffee. 5. I live and work about coffee.I’m passionate in Ghent. 6.…
1. Planning the new web order Kelly Gardiner, Web Services Manager (extension 7408) ‘ Title’on this keyline. Arial Bold 36 pts 2. SLV status quo SLV web site last redeveloped…
1. EDC3100, ICTs & Pedagogy • Dr David Jones • [email protected] • http://usqstudydeska.usq.edu.au/m2/course/view.php?id= 4381 2. Students willl engage with…
1. Engage For SuccessSheffield 2. WELCOMEIntroduction & WelcomeEngage for SuccessThe Practitioner GroupThe Four Enablers of EngagementOur Engagement ChallengesHow to…
1. Making Agile development and UX work at Citizens Advice Adrian Hunt, Publishing Manager, Citizens Advice First time agile 2. What I am going to talk about Why Citizens…
Slide 1 Slide 2 2 DCIA P2P Music Models Proposed Business Models for Digital Music Distribution Distributed Computing Industry Association February 2004 Slide 3 3 About DCIA…
1. 2. STARWARSTWO MORE WEEKS, TWO MORE LINKS. 3. THE NEWS 4. Netflix's Qwikster Scheme Not NecessarilyInsaneAnd you thought people were angry about Netflix jacking up…