Documents Ch 07

1. The Front-Office, Back-Office Interface Chapter 7 2. Front-Office/Back-Office Interface Main concern: aligning functional and corporate service strategiesOrganization:…

Documents Back-Office Design Chapter 7. Front-Office/Back-Office Interface Main concern: aligning functional.....

Slide 1Back-Office Design Chapter 7 Slide 2 Front-Office/Back-Office Interface Main concern: aligning functional and corporate service strategies –Organization: Introduction…

Documents Towards a Theory of Service Improvisation Competence Enrico Secchi Ph.D. Candidate, Clemson...

Slide 1 Towards a Theory of Service Improvisation Competence Enrico Secchi Ph.D. Candidate, Clemson University Aleda V. Roth Burlington Industries Distinguished Professor…